Job Satisfaction and Organizational Commitment: A Comprehensive Guide for Students

Question 1

Which of the following is NOT considered a primary determinant of job satisfaction in Industrial-Organizational Psychology?

Accepted Answer

Personality traits

Answer

Job characteristics (e.g., task variety, autonomy)

Answer

Organizational culture (e.g., shared values, beliefs)

Answer

Work-life balance (e.g., managing work and personal demands)

Question 2

Which of the following is not a determinant of job satisfaction?

Accepted Answer

Personal values

Answer

Compensation

Answer

Working conditions

Answer

Job security

Question 3

Which of the following is a strategy for enhancing job satisfaction?

Accepted Answer

Offering opportunities for professional growth

Answer

Disregarding employee feedback

Answer

Reducing employee autonomy

Answer

Micromanaging employees

Question 4

What is the relationship between job satisfaction and employee turnover?

Accepted Answer

Employees with low job satisfaction are more likely to leave their jobs.

Answer

Employees with high job satisfaction are more likely to leave their jobs.

Answer

There is no relationship between job satisfaction and employee turnover.

Answer

The relationship varies depending on the industry and the specific organization.

Question 5

Which of the following is a challenge in measuring job satisfaction?

Accepted Answer

Subjectivity

Answer

Objectivity

Answer

Reliability

Answer

Validity

Question 6

Why are job satisfaction and organizational commitment important in industrial-organizational psychology?

Accepted Answer

They are crucial for employee motivation and organizational performance.

Answer

They are only relevant for large organizations.

Answer

They are not relevant to industrial-organizational psychology.

Answer

They are only relevant for the manufacturing industry.

Question 7

Which managerial strategies can boost both job satisfaction and organizational commitment among employees?

Accepted Answer

Enhance working conditions, offer professional development opportunities, and set clear performance expectations.

Answer

Increase salaries and benefits to motivate employees.

Answer

Disregard employee concerns and prioritize production targets.

Question 8

Which of the following is NOT considered a core determinant of job satisfaction?

Accepted Answer

Cognitive abilities

Answer

Compensation and benefits

Answer

Job security

Answer

Work-life balance

Question 9

The 'psychological contract' refers to:

Accepted Answer

The unwritten expectations and obligations held by both parties

Answer

The formal agreement between an employee and an organization

Answer

The legal rights and responsibilities of employees

Answer

The ethical guidelines that organizations must adhere to

Question 10

Which of the following is a key managerial benefit of high job satisfaction and organizational commitment?

Accepted Answer

Enhanced employee motivation and engagement

Answer

Increased absenteeism and turnover

Answer

Reduced productivity and innovation

Answer

Increased likelihood of workplace conflict and grievances

Question 11

According to Herzberg's Two-Factor Theory, what set of factors are considered primary motivators?

Accepted Answer

Motivators

Answer

Hygiene factors

Answer

Contextual factors

Answer

Job characteristics

Question 12

How does organizational commitment relate to employee citizenship behavior?

Accepted Answer

Organizational commitment positively influences citizenship behavior

Answer

Citizenship behavior positively influences organizational commitment

Answer

No relationship exists between the two

Answer

The relationship is negative

Question 13

The Herzberg's Two-Factor Theory proposes that job satisfaction is determined by:

Accepted Answer

The fulfillment of employees' intrinsic motivators (e.g., recognition, achievement) and the avoidance of extrinsic dissatisfiers (e.g., poor working conditions)

Answer

The balance between employees' expectations and perceptions of their work environment

Answer

The alignment between employees' goals and the organization's objectives

Answer

The fairness of employees' compensation and benefits in comparison to others

Question 14

The Job Descriptive Index (JDI) is a widely used assessment tool that measures:

Accepted Answer

Employee attitudes towards various aspects of their work environment, including job content, supervision, and compensation

Answer

The level of employee satisfaction with their organization's culture, values, and leadership

Answer

The extent to which employees are committed to their organization and its goals

Answer

The fairness and equity of employees' compensation and benefits in comparison to others

Question 15

Which theory of job satisfaction emphasizes the relationship between individual traits and the features of the workplace?

Accepted Answer

Job characteristics model

Answer

Discrepancy theory

Answer

Cognitive dissonance theory

Question 16

Which of the following is NOT a determinant of job satisfaction?

Accepted Answer

Dispositional traits

Answer

Financial rewards

Answer

Workplace atmosphere

Answer

Colleague relationships

Question 17

According to Herzberg's Two-Factor Theory, which factors are considered 'motivators'?

Accepted Answer

Challenging work

Answer

Salary and benefits

Answer

Working conditions

Answer

Company policies

Question 18

Which type of commitment describes an employee who feels an obligation to remain with the organization due to perceived costs of leaving?

Accepted Answer

Continuance commitment

Answer

Affective commitment

Answer

Normative commitment

Answer

Instrumental commitment

Question 19

Which research method is most commonly used to assess employee attitudes, such as job satisfaction?

Accepted Answer

Survey

Answer

Interview

Answer

Observational study

Answer

Experimental design

Question 20

Which of the following theories suggests that employee motivation is influenced by their subjective beliefs about the likelihood of achieving desired outcomes?

Accepted Answer

Vroom's Expectancy Theory

Answer

Herzberg's Two-Factor Theory

Answer

Maslow's Hierarchy of Needs Theory

Answer

Adams' Equity Theory

Question 21

When measuring job satisfaction and organizational commitment among a large and diverse workforce, which method would provide the most effective and comprehensive approach?

Accepted Answer

Self-report surveys

Answer

Performance evaluations

Answer

Structured interviews

Answer

Focus groups

Question 22

According to Locke's Job Characteristics Model, which aspect of the job is NOT a core dimension of job satisfaction?

Accepted Answer

External rewards

Answer

Skill variety

Answer

Task identity

Answer

Perceived autonomy

Question 23

In a study on job satisfaction, researchers discovered a positive correlation between skill variety and job satisfaction. What does this finding suggest?

Accepted Answer

Employees who have higher levels of skill variety tend to report greater job satisfaction.

Answer

Employees who have lower levels of skill variety tend to report lower job satisfaction.

Answer

There is no relationship between skill variety and job satisfaction.

Answer

The study did not provide enough information to determine the relationship.

Question 24

How does job satisfaction typically influence employee motivation?

Accepted Answer

Job satisfaction tends to positively impact employee motivation.

Answer

Job satisfaction has no effect on employee motivation.

Answer

Job satisfaction is the only factor that determines employee motivation.

Question 25

Which of the following is **not** a factor that influences job satisfaction?

Accepted Answer

Personality

Answer

Work environment

Answer

Compensation

Answer

Career opportunities

Question 26

Which of the following is **not** a potential benefit of high job satisfaction?

Accepted Answer

Higher turnover rates

Answer

Increased productivity

Answer

Improved employee motivation

Answer

Enhanced employee well-being

Question 27

Which of the following is a key determinant of job satisfaction?

Accepted Answer

Nature of the work

Answer

Age

Answer

Marital status

Answer

Gender

Question 28

Herzberg's two-factor theory proposes that job satisfaction is primarily influenced by which factors?

Accepted Answer

Hygiene factors and motivators

Answer

Extrinsic and intrinsic factors

Answer

Psychological and environmental factors

Answer

Cognitive and affective factors

Question 29

Low job satisfaction is commonly associated with:

Accepted Answer

Increased absenteeism and decreased productivity

Answer

Improved performance and positive attitudes

Answer

Strong organizational commitment and job engagement

Question 30

The concept of organizational commitment refers to:

Accepted Answer

An employee's psychological connection to and identification with their organization

Answer

An employee's intention to remain with their current employer

Answer

An employee's satisfaction with their specific role or job

Question 31

When managing job satisfaction and organizational commitment, which strategy should be avoided?

Accepted Answer

Ignoring or dismissing employee concerns and feedback

Answer

Creating a supportive and positive work environment

Answer

Empowering employees and providing autonomy

Answer

Offering opportunities for professional development and growth

Question 32

Employee engagement can be described as:

Accepted Answer

A state of high job satisfaction and organizational commitment

Answer

A feeling of job satisfaction only

Answer

A feeling of organizational commitment only

Question 33

Which of the following is a typical characteristic of highly engaged employees?

Accepted Answer

Enthusiasm and dedication towards their work

Answer

Lack of motivation and disinterest

Answer

Negative attitudes and low productivity

Answer

Frequent job searching and low loyalty

Question 34

Which of the following is NOT considered a core determinant of job satisfaction?

Accepted Answer

Age

Answer

Pay and benefits

Answer

Job security

Answer

Work environment

Question 35

Which of the following is a potential benefit of high job satisfaction?

Accepted Answer

Increased productivity and performance

Answer

Increased absenteeism

Answer

Poor decision-making

Answer

Decreased customer satisfaction

Question 36

What is the main distinction between job satisfaction and organizational commitment?

Accepted Answer

Job satisfaction pertains to one's specific job, while organizational commitment encompasses a broader attachment to the organization as a whole.

Answer

Organizational commitment is more specific to the job itself, while job satisfaction is more general.

Question 37

Which of the following is a common strategy for enhancing job satisfaction?

Accepted Answer

Providing opportunities for professional development and growth

Answer

Eliminating job security

Answer

Increasing workload without additional resources

Answer

Reducing pay and benefits

Question 38

What is a defining characteristic of organizational commitment?

Accepted Answer

A strong identification with the organization's objectives and values

Answer

Focusing primarily on individual rewards

Answer

Low levels of job satisfaction

Question 39

Which of the following is a potential advantage of high organizational commitment?

Accepted Answer

Reduced employee turnover and increased retention

Answer

Increased absenteeism and decreased productivity

Answer

Poor customer service and negative work environment

Question 40

How does job satisfaction influence employee turnover?

Accepted Answer

Employees with high job satisfaction are more likely to remain employed within the organization.

Answer

Job satisfaction has no impact on employee turnover rates.

Answer

Employees with low job satisfaction are more likely to stay with the organization.

Question 41

What role can management play in fostering organizational commitment?

Accepted Answer

Establishing a supportive and inclusive work environment

Answer

Punishing employees for making mistakes

Answer

Ignoring employee concerns and grievances

Answer

Micromanaging employees and constantly monitoring their performance

Question 42

An employee with high job satisfaction and organizational commitment is likely to demonstrate which of the following behaviors?

Accepted Answer

Increased productivity and motivation

Answer

Increased likelihood of engaging in counterproductive work behaviors

Answer

Higher absenteeism rates

Answer

Greater likelihood of leaving the organization for a better job

Question 43

Which of the following is considered a core component of organizational commitment, reflecting a deep emotional attachment to the organization?

Accepted Answer

Affective commitment

Answer

Perceived organizational support

Answer

Job satisfaction

Answer

Skills and abilities

Question 44

According to Herzberg's Two-Factor Theory, which type of factors, when present, do not lead to satisfaction but their absence can cause dissatisfaction?

Accepted Answer

Hygiene factors

Answer

Motivators

Answer

Both hygiene factors and motivators

Answer

Job characteristics

Question 45

Which of the following is a widely used measure specifically designed to assess organizational commitment?

Accepted Answer

Organizational Commitment Questionnaire (OCQ)

Answer

Multifactor Leadership Questionnaire (MLQ)

Answer

Minnesota Satisfaction Questionnaire (MSQ)

Answer

Job Descriptive Index (JDI)

Question 46

A job rotation program is primarily intended to improve which of the following?

Accepted Answer

Job satisfaction

Answer

Work-life balance

Answer

Organizational commitment

Answer

Employee productivity

Question 47

Which of the following is a direct consequence of low job satisfaction, often leading to decreased productivity and financial burdens for the organization?

Accepted Answer

Absenteeism and turnover

Answer

Increased productivity

Answer

Enhanced innovation

Answer

Improved customer service

Question 48

Which of the following is consistently identified as a strong predictor of organizational commitment, reflecting the employee's perception of being valued and supported by the organization?

Accepted Answer

Perceived organizational support

Answer

Age

Answer

Gender

Answer

Education level