Master Transactional Situations for IELTS Success: Practice Listening Comprehension

Question 1

In a customer service interaction, after resolving a customer's inquiry, which response is most appropriate for the service representative to use?

Accepted Answer

Sure, is there anything else I can assist you with?

Answer

That's all. Thank you.

Answer

I'm not sure if there's anything else I can do.

Answer

Would you like to purchase anything else today?

Question 2

What's the primary purpose of transactional situations in IELTS listening?

Accepted Answer

Carrying out practical tasks or transactions

Answer

Sharing personal stories

Answer

Engaging in casual chats

Answer

Expressing personal feelings

Question 3

In a transactional listening situation, what is the primary goal of a listener?

Accepted Answer

To accurately interpret the speaker's message and respond appropriately.

Answer

To memorize every detail of the conversation.

Answer

To speak as much as possible.

Question 4

Which of the following is a common type of transactional conversation found in IELTS Listening?

Accepted Answer

Making a reservation

Answer

Debating a political issue.

Answer

Sharing personal experiences.

Answer

Discussing a literary work.

Question 5

To effectively understand announcements in English, it is important to:

Accepted Answer

Identify key words and phrases, such as numbers, dates, and times.

Answer

Translate everything into your native language.

Answer

Ignore the speaker's tone of voice.

Question 6

Which of the following is a common language feature of transactional conversations in English?

Accepted Answer

Polite and formal language.

Answer

Emphasis on personal opinions and emotions.

Answer

Frequent interruptions and overlapping speech.

Answer

Use of slang and informal expressions.

Question 7

What role does intonation play in transactional listening?

Accepted Answer

It conveys the speaker's attitude and emphasis.

Answer

It indicates the number of words in a sentence.

Answer

It helps listeners to identify the main points of a conversation.

Answer

It is not significant in understanding transactional conversations.

Question 8

What is the purpose of providing both audio and visual aids in IELTS Listening transactional situations?

Accepted Answer

To enhance understanding and support comprehension.

Answer

To test learners' ability to focus on multiple inputs.

Answer

To distract learners from the audio component.

Question 9

Which of the following is a recommended strategy for preparing for IELTS Listening transactional situations?

Accepted Answer

Practicing active listening and note-taking with authentic materials.

Answer

Relying solely on transcripts to understand the conversations.

Answer

Memorizing a list of vocabulary related to common transactional topics.

Question 10

The woman's call to the company is primarily to:

Accepted Answer

Report a defective product

Answer

Make a purchase

Answer

Inquire about employment opportunities

Answer

Provide customer feedback