Calling for Help: A Guide to Emergency Medical Services

Question 1

Which scenario below does NOT constitute an emergency that necessitates a 911 call?

Accepted Answer

Minor paper cut

Answer

Severe bleeding that won't stop

Answer

Persistent and severe abdominal pain

Question 2

In an emergency, what is the most important thing bystanders should do first?

Accepted Answer

Call for emergency services (e.g., 911)

Answer

Give medical treatment to the victim

Answer

Take the victim to the hospital

Answer

Leave the scene

Question 3

In an emergency, why is it crucial to call 911 right away?

Accepted Answer

To stop the victim's condition from getting worse and give them a better chance of living

Answer

To comfort the victim

Answer

To stay out of trouble with the law

Answer

To calm the victim down

Question 4

When calling for emergency medical services, which legal aspect is crucial to remember?

Accepted Answer

Stay on the line until help arrives.

Answer

Pay for the services personally.

Answer

Providing false information has no legal consequences.

Question 5

When calling 911 for emergency help, what is the most important information to give first?

Accepted Answer

The exact location of the emergency

Answer

Your name and contact information

Answer

A detailed account of the victim's injuries

Answer

The suspected cause of the emergency

Question 6

In the United States, which number should you call in case of an emergency?

Accepted Answer

911

Answer

999

Answer

000

Answer

112

Question 7

When you encounter an unconscious person, what is the first step you should take?

Accepted Answer

Check for breathing

Answer

Call 911 immediately

Answer

Start CPR

Answer

Give them water

Question 8

What is the purpose of the Heimlich maneuver?

Accepted Answer

To treat choking

Answer

To stop a heart attack

Answer

To treat a stroke

Answer

To stop a seizure

Question 9

When should CPR be performed?

Accepted Answer

When someone is not breathing and has no pulse

Answer

When someone is bleeding heavily

Answer

When someone has a seizure

Answer

When someone has a broken bone

Question 10

What is the correct order of steps for performing CPR?

Accepted Answer

Compressions, airway, breathing

Answer

Airway, compressions, breathing

Answer

Breathing, compressions, airway

Answer

Breathing, airway, compressions

Question 11

If an emergency operator asks for a callback number, you should:

Accepted Answer

Provide your phone number

Answer

Hang up immediately

Answer

Ask why they need it

Answer

Give a fake number

Question 12

Which of the following is NOT a sign of a heart attack?

Accepted Answer

Runny nose

Answer

Chest pain or discomfort

Answer

Shortness of breath

Answer

Nausea or vomiting

Question 13

If you witness someone having a seizure, what should you do?

Accepted Answer

Call 911 if the seizure lasts longer than 5 minutes

Answer

Hold them down so they don't hurt themselves

Answer

Put something in their mouth to prevent them from biting their tongue

Answer

Leave them alone

Question 14

In which situation is it necessary to perform CPR?

Accepted Answer

A person is unconscious and not breathing

Answer

A person has a broken bone

Answer

A person has a cut that is bleeding

Answer

A person has a sprained ankle

Question 15

In which scenario should you immediately call 911 for a medical emergency?

Accepted Answer

A person is unconscious and not breathing

Answer

A person is conscious but has a minor cut

Answer

A person has a headache and nausea

Answer

A person has a sprained ankle

Question 16

When calling 911, you should first provide which piece of information?

Accepted Answer

The location of the emergency

Answer

Your name and address

Answer

The nature of the emergency

Answer

The number of people involved

Question 17

Which of the following is NOT considered an emergency that warrants a 911 call?

Accepted Answer

Minor cuts or bruises

Answer

Chest pain or difficulty breathing

Answer

Poisoning

Answer

Stroke symptoms

Question 18

If the person you're calling 911 for is unconscious, the first step you should take is to:

Accepted Answer

Check for breathing and pulse

Answer

Try to wake them up

Answer

Move them to a safe location

Answer

Call 911 again

Question 19

When someone is having a seizure, you should:

Accepted Answer

Call 911 and let them rest

Answer

Restrain them from moving

Answer

Put something in their mouth

Answer

Try to give them water

Question 20

In a mental health crisis, it is important to call 911 when:

Accepted Answer

Someone is threatening to harm themselves or others

Answer

Someone is experiencing severe anxiety or depression

Answer

Someone is acting strangely but not posing a threat

Answer

Never

Question 21

What is a common sign that someone may be experiencing a stroke?

Accepted Answer

Trouble speaking or understanding speech

Answer

Chest pain

Answer

Difficulty breathing

Question 22

After calling 911 and providing your location and the emergency, what should you do next?

Accepted Answer

Stay on the line and give updates as needed.

Answer

Hang up and wait for help to arrive.

Answer

Call 911 again if the situation gets worse.

Question 23

When calling 911, what are the potential consequences of providing inaccurate or misleading information?

Accepted Answer

Emergency services may not be dispatched to the correct location.

Accepted Answer

False 911 calls can erode public trust in emergency services.

Accepted Answer

Legal repercussions, such as fines or imprisonment, may be imposed.

Question 24

After calling 911, what should you do while waiting for help to arrive?

Accepted Answer

Stay on the line and follow the dispatcher's instructions.

Answer

Hang up and leave the scene.

Answer

Call back to check on the status.

Answer

Send text messages to the dispatcher.

Question 25

When should you call 911 immediately?

Accepted Answer

Chest pain that started suddenly, numbness on one side of your body, or trouble speaking

Answer

A sprained ankle that hurts a lot

Answer

A small cut that's bleeding a little

Answer

A fever that's lasted for several days

Question 26

Which of the following situations does NOT warrant a call to 911?

Accepted Answer

Minor cuts

Answer

Difficulty breathing

Answer

Unconsciousness

Answer

Heart attack

Question 27

Which of the following is NOT a potential benefit of calling for emergency medical services promptly?

Accepted Answer

Reduced medical costs

Answer

Increased chances of survival

Answer

Improved quality of life

Answer

Reduced severity of injuries

Question 28

While waiting for emergency services to arrive, which action should you avoid?

Accepted Answer

Moving the injured person

Answer

Giving first aid (if you are trained)

Answer

Reassuring the victim

Answer

Applying ice to injuries

Question 29

Which of the following situations requires immediate assistance because it is classified as a life-threatening emergency?

Accepted Answer

Difficulty breathing

Answer

A minor cut on the finger

Answer

A broken bone

Answer

A headache

Question 30

In an emergency, when is it most appropriate to call 911?

Accepted Answer

When someone is experiencing chest pain or difficulty breathing

Answer

When someone has a minor cut or scrape

Answer

When someone has a headache or stomach ache

Answer

When someone is feeling dizzy or lightheaded

Question 31

When calling 911, what should you do first?

Accepted Answer

State your location and the nature of the emergency clearly.

Answer

Ask the operator for their name and badge number.

Answer

Hang up the phone if they ask too many questions.

Answer

Tell them you're not sure what's going on.

Question 32

If you are unable to speak to the 911 operator, what alternative method of communication should you use?

Accepted Answer

Use a TTY machine (for the deaf or hard of hearing)

Answer

Hang up and call back later

Answer

Send a text message to 911

Answer

Try to communicate using gestures

Question 33

While waiting for emergency services to arrive, what should you prioritize?

Accepted Answer

Stay calm, monitor the injured person, and provide comfort.

Answer

Leave the person alone and go for help.

Answer

Call 911 again and repeat the information.

Answer

Pace back and forth anxiously.

Question 34

What is the main purpose of triage in an emergency situation?

Accepted Answer

To prioritize patients based on the severity of their injuries or illnesses.

Answer

To transport patients to the nearest hospital.

Answer

To provide immediate medical treatment.

Answer

To assess the scene of an accident.

Question 35

If you witness a car accident, what is the most important action to take?

Accepted Answer

Call 911 immediately.

Answer

Move the injured people out of the cars, even if they appear seriously injured.

Answer

Leave the scene if there are no serious injuries.

Answer

Wait for the police to arrive before taking any action.

Question 36

When should a CPR mask be used?

Accepted Answer

When the injured person is not breathing.

Answer

When the injured person has a weak pulse.

Answer

When the injured person is choking.

Answer

When the injured person has a broken bone.

Question 37

What is the first step in providing first aid to a person who has fainted?

Accepted Answer

Check for breathing and a pulse.

Answer

Call 911 immediately.

Answer

Place the person in the recovery position.

Answer

Give the person water.

Question 38

When calling for emergency help, which information is crucial to provide first?

Accepted Answer

The nature of the emergency

Answer

Your personal details

Answer

Your location

Answer

The contact details of the victim

Question 39

Which of these is NOT considered a medical emergency that warrants calling 911?

Accepted Answer

Minor cuts and bruises

Answer

Chest pain

Answer

Difficulty breathing

Answer

Loss of consciousness

Question 40

How should you conduct yourself when speaking to a 911 operator?

Accepted Answer

Clearly and calmly

Answer

Quickly and nervously

Answer

Loudly and aggressively

Answer

Silently

Question 41

What is the best alternative action if you are unable to reach 911?

Accepted Answer

Go to the closest fire station

Answer

Call a local hospital

Answer

Use social media to seek help

Answer

Wait for someone to assist you

Question 42

In an emergency, which technique is most effective for managing panic and staying calm?

Accepted Answer

Practice deep breathing and relaxation techniques.

Answer

Suppress emotions and focus on the task.

Answer

Panic and seek help from others.

Answer

Ignore the situation and hope it goes away.

Question 43

What's the most important thing bystanders can do to help victims and witnesses feel better during an emergency?

Accepted Answer

Make them feel safe and calm

Answer

Tell them what to do

Answer

Help them with their injuries

Question 44

When should you call for emergency medical services (911)?

Accepted Answer

Immediately when a life-threatening situation arises.

Answer

Only if you are certain it is an emergency.

Answer

After trying home remedies.

Question 45

What is the most crucial information to provide when calling for help?

Accepted Answer

Your exact location, the nature of the emergency, and the number of people affected.

Answer

The alleged cause of the emergency.

Answer

Your name, address, and phone number.

Question 46

True or False: It is acceptable to hang up on 911 if you dial accidentally.

Accepted Answer

False

Answer

Only if you provide your information first.

Answer

It varies depending on the circumstances.

Answer

True

Question 47

What should you do if you are unsure if a situation qualifies as an emergency?

Accepted Answer

Call 911 and let the dispatcher decide.

Answer

Wait and observe if the situation resolves.

Answer

Seek advice from a friend or family member.

Answer

Call a non-emergency medical helpline.

Question 48

What is a key advantage of providing clear and accurate information when calling for help?

Accepted Answer

It enables faster and more effective response from emergency services.

Answer

Reduced insurance costs.

Answer

Improved patient outcomes.

Question 49

True or False: It is vital to remain composed and calm when calling for emergency medical services.

Accepted Answer

True

Answer

Only if the situation is not life-threatening.

Answer

False

Answer

It depends on the individual's personality.

Question 50

What is the primary purpose of the universal emergency number 911?

Accepted Answer

To establish a single point of contact for all types of emergencies.

Answer

To enhance response times.

Answer

To reduce the frequency of false alarms.

Question 51

Which of the following is NOT a potential consequence of delaying a call for emergency medical assistance?

Accepted Answer

Faster recovery time for the patient.

Answer

Higher risk of complications.

Answer

Reduced likelihood of survival.

Answer

Increased treatment expenses.

Question 52

True or False: You should only call for emergency medical services if you witness an incident firsthand.

Accepted Answer

False

Answer

Only if you have received first aid training.

Answer

True