Network Change Management: Master Network Changes Effectively

Question 1

What is the main function of a change control board (CCB) in network change management?

Accepted Answer

Approve and review network change requests

Answer

Implement and test network changes

Answer

Monitor the effects and performance of network changes

Answer

Train on network change management processes

Question 2

In network change management, what is the primary purpose of a rollback plan?

Accepted Answer

To restore the network to its previous configuration if changes cause unexpected problems or disruptions.

Answer

To document the changes made to the network before they are implemented.

Answer

To evaluate the potential impact of changes on the network's performance and functionality.

Question 3

In the change control process, who typically holds the authority to approve network change requests?

Accepted Answer

Change control board

Answer

Network administrator

Answer

Project manager

Answer

IT support technician

Question 4

An impact assessment in network change management serves to:

Accepted Answer

Identify potential risks and impacts of changes

Answer

Document the detailed steps involved in a change

Answer

Determine the financial implications of a change

Answer

Assign responsibilities for implementing a change

Question 5

Which of the following is considered a best practice for implementing network changes effectively?

Accepted Answer

Testing changes in a lab environment before deployment

Answer

Scheduling changes during periods of peak network usage

Answer

Approving changes without thorough review

Answer

Ignoring the potential impact on other systems

Question 6

A rollback plan in network change management is primarily intended to:

Accepted Answer

Provide a means to revert changes in case of unexpected issues

Answer

Document the steps involved in implementing a change

Answer

Justify the necessity of a change

Answer

Assign responsibilities for implementing a change

Question 7

The initial step in the network change management process involves:

Accepted Answer

Identifying the need for a change

Answer

Planning the implementation of a change

Answer

Implementing the change

Answer

Testing the effectiveness of a change

Question 8

In the network change management process, which role is typically responsible for ensuring the security of changes?

Accepted Answer

IT security personnel

Answer

Network administrators

Answer

Project managers

Answer

End users

Question 9

How does network configuration management help improve network change management?

Accepted Answer

It keeps track of network changes and their history in one place, making changes easier to implement.

Answer

It automates the approval process for changes, so people don't have to do it.

Answer

It removes the need for change control boards to check and approve changes.

Answer

It provides live monitoring and alerts for network changes.

Question 10

What is the primary function of a Change Control Board (CCB) in NCM?

Accepted Answer

Authorize or deny network change requests

Answer

Conduct thorough impact assessments

Answer

Formulate rollback plans

Answer

Oversee the implementation of network changes

Question 11

What is the primary purpose of a rollback plan in NCM?

Accepted Answer

Revert the network to a previous state in case of unforeseen issues

Answer

Identify potential risks associated with the proposed change

Answer

Document all steps and configurations involved in the change

Answer

Automate the approval process for network change requests

Question 12

NCM is primarily concerned with managing changes to which of the following?

Accepted Answer

Both minor and major network changes

Answer

Minor network configurations

Answer

Major network infrastructure upgrades

Answer

Neither minor nor major network changes

Question 13

To minimize the impact of network changes, what is a recommended best practice?

Accepted Answer

Communicating change details and timelines to affected users

Answer

Scheduling changes during peak network usage hours

Answer

Implementing changes without prior testing or validation

Answer

Relying exclusively on automated rollback mechanisms

Question 14

What's the main reason for doing an impact assessment before making a network change?

Accepted Answer

To find out the possible risks and benefits of the change.

Answer

To get permission from management to make the change.

Answer

To write down the exact changes that will be made.

Answer

To keep track of how the change is going after it's been made.

Question 15

Which steps are essential in an effective network change control process?

Accepted Answer

Change Request, Change Approval, Change Verification, Change Closure

Answer

Change Request, Change Implementation, Change Closure

Answer

Change Approval, Change Verification, Change Rollback

Question 16

What is the primary objective of conducting an impact assessment?

Accepted Answer

Identify potential risks and consequences of a proposed change

Answer

Document the steps involved in implementing a change

Answer

Evaluate the effectiveness of a change after it has been implemented

Answer

Assign responsibilities for carrying out a change

Question 17

What is the fundamental purpose of network change management?

Accepted Answer

Minimize disruption to network services

Answer

Ensure adherence to regulations

Answer

Facilitate communication among network teams

Answer

Enhance network performance and efficiency

Question 18

Which of the following is NOT an advantage of using a change management tool?

Accepted Answer

Increased risk of human error

Answer

Automated workflow approvals

Answer

Centralized documentation and tracking

Answer

Improved collaboration and communication

Question 19

What is the initial step in the network change management process?

Accepted Answer

Submitting a change request

Answer

Reviewing the change request

Answer

Implementing the change

Answer

Testing the change

Question 20

Which of the following is a primary responsibility of a change control board (CCB) in the context of network change management?

Accepted Answer

Approving and prioritizing network changes

Answer

Implementing and testing network changes

Answer

Rolling back network changes in case of failures

Answer

Documenting network change history

Question 21

What is the main objective of performing an impact assessment prior to implementing a network change?

Accepted Answer

Identifying and mitigating potential risks associated with the change

Answer

Identifying devices and services affected by the change

Answer

Estimating the financial cost of the change

Answer

Documenting the expected outcomes of the change

Question 22

What is the primary goal of network change management?

Accepted Answer

Ensuring network availability and minimizing disruptions

Answer

Facilitating rapid implementation of new technologies

Answer

Documenting network changes for compliance purposes

Answer

Reducing operational costs associated with network changes